FREQUENTLY ASKED QUESTIONS
Do you charge for a consultation?
No, we do not charge for a consultation! We are available at this time We can also set up a Whats app, Zoom or phone call to discuss. We will be looking forward to hearing from you about your upcoming wedding or event.
What types of services do you offer?
Our services include full service wedding planning, partial planning and coordination, event design, and wedding day management (also known as- day of coordination). We also offer mentoring opportunities and would love to chat with you if you are a new or aspiring wedding or event planner.
Who will be my lead coordinator the day of my wedding?
If you book the Full Service Planning, Destination Wedding, Corporate and Social planning or Event Design package, you will work with Owner + Lead Planner, Melody, throughout the entire process.
If in the chance she is already booked on your wedding day, our lead coordinator from our team will oversee day-of duties on her behalf.
If you select the Wedding Day Management package, you will still get to work with Laura as she oversees each and every wedding or event. However, with this package, our lead coordinator from our team will be assigned 2-3 months prior. You will get the chance to meet your lead coordinator at the final details meeting a few weeks prior to your wedding. Your lead coordinator will also be copied on all emails and will be kept in the loop to ensure they have everything they need to oversee and manage your wedding or event.
Will you bring an assistant to my wedding?
Yes, we work in pairs! Your lead coordinator will be the main point person while the assistant works behind the scenes to help with setup, teardown, and backing up your lead coordinator throughout the day. Depending on the size of the wedding or event, additional coordinator assistants will be on site.
Who will be my lead coordinator the day of my wedding?
and every wedding or event. However, with this package, our lead coordinator from our team will be assigned 2-3 months prior. You will get the chance to meet your lead coordinator at the final details meeting a few weeks prior to your wedding. Your lead coordinator will also be copied on all emails and wedding or event.
My venue has a coordinator, do I need to hire you?
I always suggest to my clients that they should still hire us. You should ask the specifics and roles of what your venue coordinator will (and will not) be doing for you the day of your wedding or event and months leading up to it. At times, the venue coordinator is just that — a venue coordinator. They will oversee venue related items such as unlocking/locking the doors, ensuring the setup of tables and chairs is taken care of, etc. Whereas a “day of coordinator” (like us!) will oversee and take care of YOU and your wedding or event.
What will you absolutely not be able to do for me?
Our team will not be able to do the following like heavy lifting (setting up and tearing down) tables and chairs, however, typically the venue handles this. We also not involved with food preparation of any kind and serving alcohol to guests. In addition,we cannot utilize ladders (i.e. setting up ceiling draping, cafe string lights, floral on a ceremony arch, etc.) However, we are happy to assist to find a vendor who can do this for you as there are plenty of options out there! Finally, we are unable to transport items in our vehicles which includes decor, cake/dessert, rental items, cards & gifts, etc. All decor and items needing to be setup must be onsite upon our arrival.
How soon should I secure your services for my upcoming wedding?
We are currently booking for 2021 & 2022. We like to book out about 6-18 months in advance, on average, but if your wedding is less than 6 months away, please do not hold back from contacting us. We will be available to assist.
I’m interested in your services, what are the next steps?
To move forward with our services, a signed contract (sent electronically via e-mail), as well as a 25% deposit to secure your wedding date will be required. The remaining balance is due one week prior to your wedding or event date. We accept checks, email transfers, and pay pal.
Contact us today to schedule your free consultation. We are looking forward to meeting or talking with you and hear all about your upcoming wedding or event.
How far will you travel for a wedding?
We service Toronto and surrounding area. Please note that mileage and hotel accommodations fees may apply and vary depending on the logistics of your wedding/event.
In addition, we have traveled to Halifax, New York, New Jersey, Houston, Nigeria and Jamaica for a wedding or event. Your event will then fall in our destination category.
Do you have a preferred vendors list?
Yes, we do. Please click here to access our list.
Do you offer any mentoring opportunities?
Yes we do and we’d be thrilled to chat with you! Click here for more information about what we have to offer.
Are you hiring?
We are always seeking candidates who would love to get involved in the weddings industry! Feel free to email your resume, cover letter and availability to [email protected]